Population360
Local authorities and government bodies need to make fast, accurate decisions based on information arriving from many different sources. This solution unifies information from enterprise systems, the population registry, welfare, health and emergency systems and additional sources, and presents a complete geographic picture of the population for day-to-day management, emergency preparedness and tailored services to residents.
The business story
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The Business Challenge
During routine times, and especially in emergencies, authorities need to know in real time:
- Who the residents living in each area are.
- Which populations require special attention.
- Who needs assistance, evacuation or accompaniment.
- Which families have already received a response and which are still waiting.
- How to manage compensation, evacuation and assistance processes at large scale.
In practice, the information is scattered across many systems — the population registry, welfare systems, the Ministry of Health, the Home Front Command, service centers, Excel files received from various bodies and additional enterprise systems.
As a result, it is difficult to obtain a complete, up-to-date picture of the population in real time, which makes decision-making and the management of complex events harder.
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The Solution
A platform based on M.App Enterprise that combines information from a variety of sources into a single, central source of truth. The solution includes:
- Aggregation of information from government and enterprise systems.
- Integration of population-registry data.
- Integration with welfare, health and emergency systems.
- Ingestion of files and information from various government ministries.
- Display of all data on a map interface.
- Management of evacuation, compensation and assistance processes.
- Full documentation of requests and handling processes.
- Connection to service and support centers.
- SLA management and performance monitoring.
- Dashboards and insights for decision-makers.
- Ongoing data enrichment via field data, call-center operators and additional sources.
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The Business Value
- A single source of truth for population management
Unifying information from many systems and sources into one platform that provides a complete, up-to-date picture. - Fast decision-making in emergencies
Immediate access to geographic, demographic and operational information that supports critical decisions under pressure. - Identifying populations that require special attention
Quickly locating the elderly, welfare populations, families with special needs and residents who need assistance. - Full management of evacuation and compensation processes
Tracking all stages of handling, from the initial request to completing the response to the resident. - Connecting service centers, the field and managers
Creating a complete information flow between service centers, field teams and decision-makers. - Improved service to the resident
The ability to provide an accurate, fast, data-driven response to each resident according to their needs and location.
- A single source of truth for population management
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Estimated deployment timeline
~4 Months to full deployment-
1
Proof of concept (POC, optional)
Capability proof and connection of initial data sources
~ 2 weeks -
2
Kick-off
Defining business goals and data sources
~ 1 week -
3
Characterization
Mapping needs, processes and the data model
~ 2-4 weeks -
4
Build & integration
Connecting systems, building the platform and dashboards, and testing
~ 2-3 months (depends on scope) -
5
Go-live
Training, onboarding and expanding usage
~ 1 week
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5
Supporting products
Products implemented as part of this project
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