The text below is written in the masculine form for convenience only and applies equally to all sexes and genders.
Under 18? The text below may be somewhat complex. Please consult a responsible adult before using the Company's website.
1. General
1.1. GeoTwins Technologies, Limited Partnership, and any affiliated company (hereinafter: "the Company") respects the privacy of users of the website it owns and operates, located at www.geotwins.co.il (hereinafter: "the Site"), as well as users of the various services offered through it and additional services provided by anyone on its behalf (hereinafter together: "the Users" or "the Participants").
1.2. The purpose of this privacy policy and the terms detailed in it is to review, among other things, the manner in which the Company uses information provided to it by the Users while browsing and using the Site, including when contacting via the "Contact" tab or any other operational action involving the collection of information from Users, as well as the manner in which the User uses the content found on the Site.
1.3. The privacy policy terms detailed below form an integral part of the Site's Terms of Use.
1.4. The Company may change the provisions of its privacy policy from time to time, so as to reflect technological, business, legal or regulatory changes. Such updates will be published in this document, which will be available in its updated form on the Site. Use of the Site is subject to the privacy policy in force at the time, and will indicate your consent to changes in it — therefore the Company recommends reviewing this policy from time to time.
1.5. Use of the Site is conditional upon your agreement to this policy and to the Site's Terms of Use. By using and viewing the Site and/or transferring any information to the Company through the Site, the User confirms that he has read these terms and agrees to their contents.
2. Types of Information Collected
2.1. As part of using the Site, the landing page and the "Contact" system, the Company may collect, receive, document, store and process personal information and operational information relating to the User, all in accordance with the reasonable need required for managing and operating the Site.
2.2. The information collected may include, among other things:
- Identifying and contact details, such as full name, role, organization name, phone number and email address, as well as any additional detail the User chooses to provide as part of the inquiry, to the extent reasonably required to handle his inquiry;
- Technical information generated incidental to the use of the Site, such as IP address, browser type, device type, operating system, date and time of access, landing pages, actions performed on the Site, usage data and system logs;
2.3. To the extent the User provides additional information at his own initiative while using the Site, including within a "Comments" field, a customer-service inquiry or an operational request, this information will also be handled in accordance with the provisions of this policy, to the extent it constitutes personal information as defined by law.
3. Mandatory vs. Voluntary Information
3.1. Providing certain details is a necessary condition for sending an inquiry through the "Contact" form, including contact details and basic identifying details relevant to handling the inquiry.
3.2. Failure to provide information marked as mandatory, providing partial, incorrect or outdated information, or refusing to provide details required for making contact, may delay handling of the request or prevent contact from being made.
3.3. Providing information not expressly required to complete registration will generally be considered a voluntary disclosure. However, to the extent such voluntary information is in fact provided by the User, the provisions of this document will apply to it, and it may be used by the Company for handling the User's inquiry, operational adjustments, service improvement or documentation, according to its nature and the circumstances of its disclosure.
4. Sources of Information
4.1. The personal information relating to the User may be received and collected from a number of sources, including:
- Information provided directly by the User when filling in and entering contact details, sending an inquiry or contacting the Company;
- Information generated automatically during the use of the Site, including technical information, browsing data, device identification, access logs and usage data;
4.2. The User confirms that, for the proper operation of contact and the improvement of the Site's terms of use, a combination may be made between information he provided himself and operational information arising from the use of the Site.
5. Purposes of Using the Information
5.1. The Company will use the information collected for the following purposes, all or part of them, as relevant:
- Receiving the contact request, managing it and confirming it;
- Documenting actions, maintaining administrative records, handling inquiries, clarifications, complaints, service requests and dispute resolution;
- Securing the Site, preventing misuse, detecting fraud, handling malfunctions, system maintenance, control, monitoring and risk management;
- Improving the User's experience, analyzing Site performance, improving registration processes and adapting the manner of operating the service;
- Complying with legal requirements, regulatory provisions, reporting obligations, orders, instructions of a competent authority, or protecting the Company's legal rights.
5.2. Without derogating from the above, personal information will not be processed for a purpose that is not reasonably compatible with the collection purposes detailed above, unless there is an appropriate legal basis for it.
6. Bases for Processing and Use of Information
6.1. Processing of the personal information is carried out, as relevant, on the basis of one or more of the following:
- The need to perform the engagement with the User and to manage the engagement with the User;
- Compliance with a legal, regulatory, administrative or other obligation applicable to the Company;
- A legitimate interest of the Company in managing the service, securing it, documenting it, improving it, preventing misuse, handling inquiries and protecting its rights;
- The consent of the User, to the extent required by law or to the extent given by him with respect to a particular action.
6.2. By providing his personal details and using the Site, the User confirms that he is aware that the information is required for handling his inquiry and for operating the Site, and that the information will be processed in accordance with the provisions of the Site's Terms of Use and Privacy Policy.
7. Cookies, System Logs and Technological Means
7.1. The Site may use cookies, similar files, system logs, pixels, online identifiers and measurement and analysis tools, whether of the Company or of suppliers on its behalf, for the ongoing and proper operation of the Site.
7.2. Such technological means may be used, among other things, for:
- Operating the registration forms and maintaining their proper functioning;
- Detecting malfunctions, diagnosing problems and improving Site performance;
- Information security, preventing unauthorized access and identifying abnormal use;
- Measuring uses of the Site, analyzing loads, examining the effectiveness of the landing page and improving the User's experience.
7.3. Some of the cookies or similar means may be essential for the functioning of the Site, and some may serve analytical, statistical or operational needs. The User may, subject to the capabilities of his browser or device, block or delete cookies; however, he is aware that this action may impair the proper use of the Site, the availability of some functions, or the ability to complete registration.
8. Mailings and Operational Notices
8.1. The Company may use the contact details provided by the User for sending operational notices directly related to contact and to any other service or administrative matter related to the engagement.
8.2. Such notices are not necessarily considered "advertising material", and the User agrees to receive them as part of managing the service, including by email, text message, telephone or any other reasonable means of contact he has provided.
8.3. To the extent the Company wishes to use the User's contact details for marketing purposes beyond what is necessary for operating the engagement, this will be done subject to applicable law and to obtaining appropriate consent, to the extent required.
9. Disclosure of Information to Third Parties
9.1. The Company undertakes to maintain the confidentiality of the User's personal information and not to transfer it to third parties, except to the extent required for realizing the purposes of use detailed in these terms and in the privacy policy, or in accordance with a legal obligation applicable to it.
9.2. Without derogating from the generality of the above, the Company may transfer personal information and operational data to the following parties, to the extent reasonably required for operating the Site, handling an inquiry or realizing the purposes detailed in this policy:
- Service and infrastructure providers: providing information to suppliers that provide the Company with hosting services, cloud storage, technological support, system maintenance, mailing and communication services, and database management, all for the proper operation of the Site and the provision of services to the User.
- Professional advisors and ancillary parties: providing information to legal or accounting advisors or control bodies, to the extent required for protecting the Company's rights, complying with legal requirements, or managing legal and administrative proceedings.
9.3. The Company will be entitled to transfer personal information to a third party also in the following cases:
- If a judicial order or an instruction from a competent authority is received directing the Company to disclose the information;
- In any case of dispute, claim, lawsuit, demand or legal proceedings between the User and the Company or anyone on its behalf;
- In the event of a structural change of the Company, including a merger, acquisition, or transfer of the Site's activity to another corporation, provided that the receiving entity assumes the provisions of this privacy policy.
10. Information Security and Confidentiality
10.1. The Company implements accepted systems and procedures for information security, with the aim of reducing the risks of unauthorized intrusion, exposure, loss or corruption of the personal information processed by it.
10.2. Access to the personal information is limited solely to employees, contractors or suppliers of the Company who need the information for providing the services and operating the Site, and who are subject to contractual or legal confidentiality obligations.
10.3. It is clarified that despite the Company's efforts, it cannot guarantee absolute immunity of its systems against malicious intrusion or unauthorized use of information by third parties. The User confirms that he is aware of the risks involved in using the Internet and online systems. The Company's liability in connection with information-security events will be subject to applicable law and the circumstances of the case.
10.4. The User undertakes to take reasonable precautions on his part, including not providing access details or authentication details to third parties, and immediately reporting to the Company any concern of unauthorized use of his details.
11. Retention of Information
11.1. The personal information will be retained by the Company for the period required for realizing the processing purposes detailed in this policy, including for providing service to the User.
11.2. After the end of the engagement, the Company may continue to retain personal information to the extent required for:
- Complying with record-keeping obligations under any law;
- Protecting the Company's legal rights, including retaining evidence for dealing with potential future claims, for the duration of the relevant limitation period;
11.3. Information no longer required for the purposes detailed above will be deleted or anonymized (so that it cannot be attributed to a specific User), in accordance with the Company's procedures and subject to the provisions of the law.
12. Data Subject Rights and Privacy Inquiries
12.1. In accordance with the Protection of Privacy Law, 5741-1981 (hereinafter: the "Protection of Privacy Law"), every person is entitled to review information about himself held in a database. To the extent the User finds that the information held about him is incorrect, incomplete, unclear or not up to date, he may request to correct the information, all in accordance with the provisions of the law and subject to its limitations.
12.2. The Company will examine each request for review or correction of information and will respond to it within the period set by law. It is clarified that the right of review and correction is subject to the exceptions set in the law, and that deletion of information may be limited in cases where there is a legal obligation or an overriding legitimate interest in retaining it.
12.3. For any question, clarification, request to review information, correct information or report an information-security event, you may contact the Company's privacy protection officer via the contact details published on the Site or by email to the dedicated address appearing on the contact page.
12.4. Privacy inquiries shall include identifying details of the User (full name and ID number) and a detailed description of the nature of the inquiry, in order to allow the Company to identify the applicant and handle his request efficiently and professionally.
13. Applicable Law and Jurisdiction
13.1. The terms of use in these terms and the privacy protection policy, including any dispute arising from or related to them, will be governed solely by the laws of the State of Israel, without giving effect to the international conflict-of-laws rules set in them.
13.2. Jurisdiction to adjudicate any matter arising from the terms, the privacy policy or the use of the Site will be vested in the competent courts of Tel Aviv-Yafo.
14. Entire Agreement and General Provisions
14.1. The terms and the privacy policy, as published on the Site from time to time, together constitute the full and complete set of agreements between the User and the Company in connection with the use of the Site and the processing of personal information. These documents are read as one whole, and in the event of an apparent contradiction between their provisions, the provisions will be interpreted in a manner that upholds both as much as possible.
14.2. If a competent judicial instance determines that any provision of the terms or the privacy policy is illegal, void or unenforceable for any reason, that provision will be separated from the other provisions, and this will not impair the validity or enforceability of the other provisions in the document.
14.3. A waiver by the Company of a right granted to it under the terms or the privacy policy, or its refraining from insisting on such a right in a particular case, will not be considered a waiver of that right in other cases and will not constitute a precedent or estoppel against the operator.
14.4. The Company may assign, transfer or pledge its rights and obligations under these documents, all or part of them, to any third party, without the need to obtain the User's consent, provided that the User's rights under these terms are not materially impaired as a result of such transfer. The User may not assign or transfer his rights or obligations under the terms without the prior written consent of the Company.
15. Contact and Inquiries
15.1. For any question, clarification, inquiry through the Site or objection regarding the privacy policy, you may contact the Company through the following communication channels:
Email: avig@geotwins.co.il
Phone: 052-9462241
Online inquiry: via the "Contact" form appearing on the Site.
15.2. The Company will make a reasonable effort to respond to every inquiry within a reasonable time, according to the nature and urgency of the inquiry.